Frequently Asked Questions

All our products are made to order on Vancouver Island, BC.  We will begin making your items as soon as we receive payment for your order and you can expect an average delivery date of 4-6 weeks from this date.  If you need something sooner we can sometimes expedite your shipment for a small handling fee, for more information contact us today.

We do not accept returns for wrong size orders, however we are happy to do a size exchange for you if you order the wrong size. ​The wrong size must be returned to us without being worn or washed with all it’s original tags and you will be charged a $5.00 restocking fee. If you are unsure of what size to order please feel free to ask us.

All of our ready made items are available in other colours by special order. Extra charges and minimum orders may apply. For a list of special order colours or to ask about specialty fabrics, call or email us and we would be happy to assist.

We are happy to offer bulk discounts to teachers or schools and we offer wholesale opportunities to businesses or schools who would like to purchase our products for re-sale. For more information and for minimum order quantities, please send us an email with all the details about your organization.

Our studio is located in the sunny Cowichan Valley and we are proud to offer mobile services to most of southern Vancouver Island. If you are within our service area, we are available to come directly to your studio.

If you are outside our travel area, we have mail order options. We make your costume and ship directly to your studio or home. Contact us about the best options.